bpok Terms & Conditions — Please Read Before You Play
These Terms & Conditions govern your use of the bpok platform. By registering or logging in you confirm that you have read, understood and agree to these terms in full.
Introduction and Scope of These Terms
These Terms and Conditions ("Terms", "T&C", "Agreement") constitute a legally binding agreement between you ("User", "Member", "Player") and bpok ("Platform", "we", "us", "our") governing your access to and use of all services, features, content and functionality available at bpok.bet. These Terms apply to all users without exception, regardless of device type, network provider or location within Bangladesh.
By accessing, registering an account on, or using the bpok platform in any capacity, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree to any part of these Terms, you must not use the bpok platform. We reserve the right to amend these Terms at any time; continued use of the platform after amendments are published constitutes acceptance of the revised Terms. The most current version of these Terms is always available at bpok.bet/terms-conditions.
Key Terms at a Glance
21+ Only
bpok is strictly for adults aged 21 and above. Age verification is part of the registration process.
Bangladesh Players
This platform is designed for players accessing the service from Bangladesh using Bangladeshi mobile banking and cards.
Payments
Deposits via bKash, Nagad, Rocket and Upay are processed in real time. Minimum deposit is ৳200 BDT.
Bonuses
All bonus offers are subject to wagering requirements. Bonus funds cannot be withdrawn before rollover conditions are met.
Eligibility to Use bpok
Age Requirement
You must be at least 21 years of age to register an account or place any wager on bpok. By registering, you represent and warrant that you are at least 21 years old. bpok reserves the right to request proof of age documentation at any time. Any account found to belong to a person under the age of 21 will be suspended immediately and all funds — including any winnings — will be forfeited pending investigation.
Geographic Eligibility
The bpok platform is operated for the Bangladesh market. Users are solely responsible for determining whether accessing and using online gaming services is lawful in their jurisdiction. bpok does not make any representation that the services offered are appropriate or available in any specific jurisdiction outside its intended market. You must not use the platform if doing so would violate laws applicable to you.
One Account Per Person
Each individual is permitted to hold only one active bpok account. Registering multiple accounts — whether using different phone numbers, email addresses or identity documents — is strictly prohibited. Detection of duplicate accounts will result in immediate suspension of all associated accounts and forfeiture of all balances and pending withdrawals. If you believe you have accidentally created a duplicate account, contact bpok support immediately at [email protected].
Important: bpok will never knowingly permit a person under 21 years of age to gamble on its platform. If you know of a minor who has accessed bpok, please contact [email protected] immediately.
Account Registration and Security
Registration Requirements
To register an account on bpok, you must provide a valid Bangladeshi mobile phone number, choose a password, and complete any identity verification steps that bpok may require. You warrant that all registration information you provide is accurate, current and complete. You are obligated to update your registration information promptly if it changes. bpok reserves the right to refuse registration or suspend accounts where registration information is found to be false, misleading or incomplete.
Account Security
You are solely responsible for maintaining the confidentiality of your bpok account credentials, including your password. You must not share your login details with any other person. bpok will not be liable for any losses arising from unauthorised access to your account resulting from your failure to keep your credentials secure. If you suspect your account has been accessed without authorisation, you must notify bpok support immediately at [email protected] and change your password without delay.
KYC Verification
bpok may, at its sole discretion and at any time, require you to complete KYC (Know Your Customer) identity verification. This may include submission of a national identity card (NID), passport or other government-issued identification. Failure to complete KYC verification when requested may result in suspension of withdrawal privileges or account suspension until the verification process is successfully completed. KYC requirements apply equally to all members regardless of deposit amounts or account age.
Deposits, Withdrawals and Account Funds
All financial transactions on bpok are subject to the following terms. bpok supports bKash, Nagad, Rocket, Upay, Visa and Mastercard for deposits and withdrawals.
Minimum Deposit and Withdrawal Amounts
The minimum deposit amount is ৳200 BDT per transaction. The minimum withdrawal amount is ৳500 BDT per transaction. Maximum deposit and withdrawal limits may apply depending on your account verification status and the payment method used. bpok reserves the right to adjust these limits at its discretion and will notify members of any changes through the platform.
Processing Times
Deposits via bKash, Nagad, Rocket and Upay are processed in real time and will typically be credited to your bpok account within 60 seconds of a successful transaction. Withdrawals are processed within 24 hours of request submission, subject to any pending KYC requirements or security review. bpok does not charge a processing fee on deposits or withdrawals; however, your mobile banking provider may apply its own transaction fees, which are outside bpok's control.
Chargebacks and Disputed Transactions
Any attempt to initiate a chargeback or payment dispute through your bank or mobile banking provider after funds have been credited to your bpok account is considered a violation of these Terms. bpok reserves the right to suspend your account pending investigation of any disputed transaction and to pursue recovery of funds through all available legal means. Members who believe a transaction has been processed in error should contact bpok support at [email protected] before initiating any chargeback.
Bonuses and Promotional Offers
bpok offers bonuses and promotional rewards to eligible members. All bonus offers are subject to the specific terms communicated at the time of the offer, including wagering requirements, minimum odds restrictions, eligible game types and expiry periods. General bonus terms are outlined below.
Wagering Requirements
Bonus funds credited to your account must be turned over (rolled over) at least the number of times specified in the applicable bonus offer terms before any withdrawal of bonus-derived winnings is permitted. For example, a 20x wagering requirement on a ৳1,000 BDT bonus means you must place qualifying wagers totalling ৳20,000 BDT before withdrawing. Real-money deposits are not subject to wagering requirements and may be withdrawn at any time subject to standard processing terms.
Bonus Eligibility and Restrictions
Each welcome bonus is available to new members on their first qualifying deposit only. Existing members who close and re-open an account do not qualify for new-member bonuses. bpok reserves the right to modify, pause or withdraw any promotional offer at any time without prior notice. Promotional offers cannot be combined unless explicitly stated. Bonuses obtained through fraudulent means — including use of multiple accounts, false identity information or exploitation of system errors — will be voided and the associated account suspended.
Free Spins
Free spins awarded as part of a promotional offer are valid only on the specific slot game(s) designated by bpok at the time of the offer. Free spin winnings are credited as bonus funds and are subject to the wagering requirements stated in the specific promotion. Free spins expire after the period specified in the associated offer — unused free spins cannot be carried forward.
Always check the specific terms attached to each promotion before opting in. The general bonus rules in Section 4 apply where no specific offer terms state otherwise.
Fair Play and Prohibited Conduct
bpok is committed to maintaining a fair, secure and enjoyable gaming environment for all members. The following categories of conduct are strictly prohibited on the platform.
Collusion and Fraud
You must not collude with other players, use automated betting software (bots), exploit software errors or vulnerabilities, or engage in any form of coordinated wagering designed to guarantee profit or circumvent the platform's risk management systems. Any winnings obtained through prohibited conduct will be voided. bpok uses automated and manual monitoring systems to detect suspicious activity and reserves the right to withhold funds pending investigation.
Bonus Abuse
Registering multiple accounts to claim bonuses more than once, using shared financial accounts to circumvent bonus limits, or any other strategy designed to systematically extract value from promotional offers without genuine play constitutes bonus abuse. bpok may void all bonuses and associated winnings from accounts found to have engaged in bonus abuse and may permanently suspend such accounts.
Money Laundering
The bpok platform must not be used for any money laundering, terrorism financing or other financial crime. bpok has an obligation to report suspicious financial activity to relevant authorities where required by applicable law. Any account suspected of being used for money laundering will be immediately suspended and relevant information may be shared with law enforcement agencies. All members must comply with applicable anti-money laundering regulations.
Responsible Gaming and Account Closure
bpok is committed to promoting responsible gaming. The platform provides tools to help members manage their gaming activity. These tools are available to all members at any time from their account settings.
Deposit Limits and Session Controls
Members may set daily, weekly or monthly deposit limits from their account settings at any time. Once a deposit limit is set, it takes effect immediately for downward adjustments and after a 24-hour cooling-off period for upward adjustments. Session time reminders are available and may be configured to alert you after a set period of continuous play. bpok encourages all members to use these tools proactively.
Self-Exclusion
Any member who feels they may have a problem with gambling may request a self-exclusion period of 1 month, 3 months, 6 months, 1 year or indefinitely. During a self-exclusion period, your account will be locked and you will not be able to deposit, wager or access any gaming content. bpok will make reasonable efforts to ensure self-excluded members do not receive promotional communications during the exclusion period. To request self-exclusion, contact [email protected] with the subject line "Self-Exclusion Request".
Voluntary Account Closure
You may request closure of your bpok account at any time by contacting [email protected]. Any remaining real-money balance will be returned to your registered payment method following standard withdrawal processing times, provided all KYC and verification requirements have been met. Bonus funds remaining at the time of account closure will be forfeited. bpok reserves the right to keep your personal data for the period required by applicable law even after account closure.
21+ Only: bpok is strictly for adults aged 21 and above. If gambling is affecting your finances, relationships or mental health, please seek help. Contact our support team at [email protected] or visit the Responsible Gaming page for guidance.
Limitation of Liability and Amendments
To the maximum extent permitted by applicable law, bpok shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, service interruptions or technical failures. bpok does not guarantee uninterrupted or error-free availability of the platform and shall not be liable for losses caused by circumstances beyond its reasonable control, including network outages, payment processor failures or force majeure events.
bpok reserves the right to amend, update or replace these Terms & Conditions at any time. Where material changes are made, bpok will make reasonable efforts to notify members via the platform or by email. Your continued use of the bpok platform after any amendment constitutes your acceptance of the updated Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure as described in Section 6.3.
Questions about these Terms? Contact us at [email protected] — our team is available 24/7 to assist with any account, payment or compliance queries.
Questions or Ready to Play?
Review our FAQ for quick answers, visit our Responsible Gaming page, or log in to start playing.